How to use

Personal Settings
Learn how to get support and open tickets from Slack

5
articles
by
1
author

Channel Settings
Understand the features for your internal support team


9
articles
by
2
authors
Additional Features


5
articles
by
2
authors
Agent quick-start
A guide for JSM service desk agents to understand how to get connected, work in Slack channels, and interact in real-time with customers in threads