Admin Account Overview

Megan Storie Updated by Megan Storie

Your account portal controls all global actions for Jira Helpdesk+

We recommend limiting access to the account portal to ensure only designated admins are able to make changes.


  • The Dashboard is the default landing when accessing
  • You can review statistics of actions that the bot is doing
  • Check the status of the bot and change Jira URL and connected user
  • Find all documentation related to
  • Check for updates in the top right corner

In the account portal, you can also access the following configurations:

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