Getting Started

Can I Schedule a Demo?

Yes, we love demos! We have a great pre-recorded videos here. Additionally, for any specific questions we have docs on all HelpDesk+ features.

Brian Mohr
Updated 2 months ago by Brian Mohr

Connecting your Jira and Slack accounts

Learn how we connect to existing accounts and create and manage JSD customer accounts with HelpDesk+

Brian Mohr
Updated 1 month ago by Brian Mohr

Understand user types

Understanding users and permissions

Brian Mohr
Updated 2 months ago by Brian Mohr

Create a new request

Creating a support ticket from Slack is easy and we provide a number of ways to do this.

Brian Mohr
Updated 2 months ago by Brian Mohr

Add to channels

Add/remove your bot from public and private channels

Brian Mohr
Updated 2 months ago by Brian Mohr

Get in touch