Slash Commands - /helpdesk

Dallas de Marr Updated by Dallas de Marr

Slash commands allow users to interact with bots anywhere within Slack.  They can be used in direct messages, channels and in messages directly with the app. 

To start using our Slash command type one of the three options: /helpdesk

In addition to /helpdesk, users can also use /help /hd

The following commands are included:

  • /helpdesk configure
    Configure the Helpdesk+ settings for the current channel.
  • /helpdesk connect
    Authorize (or re-authorize) with Helpdesk+.
  • /helpdesk
    Create request in current channel.
  • /helpdesk help
    Display Helpdesk+ help information.

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