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Getting Started

Everything you need to know about getting started with HelpDesk+

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5 articles by 1 author
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Installation & Setup

Learn how to add the bot to Slack and connect to Jira

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5 articles by 2 authors
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Agent Features

Understand the features for your internal support team

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2 articles by 1 author
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User Features

Learn how to get support and open tickets from Slack

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4 articles by 1 author
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System Configuration

Customize your configuration based on your support needs

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12 articles by 2 authors
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Billing

Learn about subscription plans and payment options

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2 articles by 1 author
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FAQ

Get answers to frequently asked questions

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9 articles by 2 authors
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Hosting

Learn about secure cloud, private server, and self-hosted options

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4 articles by 2 authors
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Security

Learn about how we secure our systems or how you can request our SOC reports.

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3 articles by 1 author
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Support

Get live help, report bugs, or check out our roadmap.

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3 articles by 1 author

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