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How to resolve a SSL certificate issue

Nick Cron Updated by Nick Cron

Valid SSL certificates form a foundation of secure connectivity between our systems and your Jira instance.

What to know

  • We validate your SSL certificate automatically
  • Self-signed certificates cannot be verified and therefor are not trusted by our system
  • We use a plugin for Node.js that handles the validation for our system.

SSL Validation

Learn more about how SSL certifications are verified here.

What do to if you have a self-signed certificate

If you use a self-signed certificate with your Jira instance and would like to use our services you have a few different options.

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