Support Channels

Mapping Emojis in channels for quick create

Mapping a request type you use frequently to an Emoji makes it easy to create channel requests.

Brian Mohr
Updated 2 months ago by Brian Mohr

Automatically create a request for each message

Make the request creation process incredibly easy for your users.

Brian Mohr
Updated 2 months ago by Brian Mohr

Automatically remind users to create requests

Configure channels to remind users to create requests when they initiate Slack requests.

Brian Mohr
Updated 2 months ago by Brian Mohr

Welcoming users to support channels

Configure welcome messages for users that join your support channels.

Brian Mohr
Updated 2 months ago by Brian Mohr

Configure mapping between request types and channels

Configure the bot to alert your teams when requests are created.

Nick Cron
Updated 2 months ago by Nick Cron

Get in touch