Security

Technical Overview

HelpDesk+ connects your team in Slack to your service desk software in Jira. Here's how it works from a technical perspective. High-level summary. Slack makes API calls to our services in AWS when ev…

Nick Cron
Updated by Nick Cron

SOC-2 Report

Nextup.ai has been evaluated by a 3rd party auditor in compliance with SOC 2 - Type II. A report on Nextup's description of its automated workflow solutions and the suitability of design of its contr…

Nick Cron
Updated by Nick Cron

HIPAA

Health Insurance Portability and Accountability Act (HIPAA) HelpDesk+ can be configured for HIPAA compliance, including electronically protected health information (e-PHI). Please contact us at info@…

Nick Cron
Updated by Nick Cron

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