Security

Technical Overview

HelpDesk+ connects your team in Slack to your service desk software in Jira. Here's how it works from a technical perspective. High-level summary. Slack makes API calls to our services in AWS when ev…

Nick Cron
Updated 7 months ago by Nick Cron

SOC-2 Report

Nextup.ai has been evaluated by a 3rd party auditor in compliance with SOC 2 - Type II. A report on Nextup's description of its automated workflow solutions and the suitability of design of its contr…

Nick Cron
Updated 7 months ago by Nick Cron

HIPAA

Health Insurance Portability and Accountability Act (HIPAA) HelpDesk+ can be configured for HIPAA compliance, including electronically protected health information (e-PHI). Please contact us at info@…

Nick Cron
Updated 7 months ago by Nick Cron

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