Table of Contents

Installation and Set up

Nick Cron Updated by Nick Cron

Learn how to get HelpDesk+ added to your Slack workspace and how to get it connected to your projects in Jira Service Management.

Process Overview

  1. Add HelpDesk+ to Slack
  2. Test connectivity to your Jira instance
  3. Create an application link
  4. Connect and authorize
  5. Perform initial configuration

Having issues?

Check out our connection issues frequently asked questions here for all common issues and answers or book a meeting with us.

How did we do?

Configuring Support Channels

Adding HelpDesk+ to Slack

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