Installation & Setup

Configuring Support Channels

Configuring the channels where you support users is a critical part of getting the most out of Helpdesk+

Nick Cron
Updated 4 months ago by Nick Cron

Installation and Set up

Learn how to add the bot to your Slack workspace and get it connected to your projects in Jira.

Nick Cron
Updated 5 months ago by Nick Cron

Adding HelpDesk+ to Slack

Get started with Helpdesk+ by adding the bot to your team in Slack.

Brian Mohr
Updated 5 months ago by Brian Mohr

Connect to Jira

Setup your bot's connection between Slack and Jira.

Brian Mohr
Updated 5 months ago by Brian Mohr

Configuring Agent Channels

Configure the channels where you get alerted about and respond to user requests.

Nick Cron
Updated 5 months ago by Nick Cron

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